Child Safety Standards (CSAE)
Zero tolerance
Shaman - AI Girl Friend has a zero-tolerance policy against child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM).
Age restriction
The app is only for adults aged 18 and over. A date of birth is required at registration and under-18 sign-ups are refused. The in-app character Lili is designed as a 22-year-old adult.
Prohibited content
Any romantic, sexual or sexualising content involving a minor is strictly prohibited. The AI character is instructed to refuse such requests. Accounts attempting this are permanently banned.
Reporting
Report concerns from Help > Feedback in the app by choosing "Safety / inappropriate content", or email support@shamanapp.app. Reports are reviewed with priority.
Cooperation with authorities
When we detect CSAM we remove it, close the account and report it to the competent authorities and organisations as required by applicable law.
Contact
Child safety contact: support@shamanapp.app